Effective February 21, 2013
What You Give Us
We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.
What We Collect From You
We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.
What We Collect From other HERO Interactions and Third Parties
We may combine information you give us with other information from HERO sources, transactions and communications. This may include, but is not limited to, information from HERO stores, direct mail, catalogs, events, products and applications, or other HERO interactions. We may also combine that information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver.
We do not knowingly collect or solicit personal information from children under 13.
We may use your information to do the following:
- Enable Your Use
- Enhance, customize and personalize your HERO experiences and communications
- Use HERO features, such as placing an order and other activities
- Operate, Improve and Analyze
- Operate, provide, improve and maintain HERO's products and services, including analyzing user behavior and trends
- Send you administrative messages and other information about HERO. Communicate with you about your purchase, account information or customer service
- Provide and Conduct Marketing and Promotions
- Communicate with you about our products, services and events, and for other promotional purposes
- Administer contests, promotions, events, surveys or other features
- Display relevant marketing to you
We may provide your information to HERO, Inc. companies and affiliates, including United Apparel Inc. ("HERO Family"), some of which may be outside the Canada.
We may transfer your information to HERO Family service providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer features (e.g. music download, race registration, or workout routine).
By Law or to Protect Rights
Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of HERO. If this should happen, notice will be provided by posting to the website or other form of communication.
When you join or use certain services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture.
Sharing You Choose
Information that is publicly shared may be used by HERO for promotional purposes.
We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted within our databases.
However, like other companies, HERO cannot guarantee 100% the security or confidentiality of the information you provide to us.
How We Collect Information
HERO automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools").
Turning off Collection Tools
If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. However, you can still place product orders over the telephone by contacting us at firstname.lastname@example.org .
Modifying or Deleting Your Information
You can modify or delete your profile within certain HERO services, through your account. Your information previously posted may still be publicly viewable. HERO may keep information and content in our backup files and archives.
Regardless of the settings you select, HERO may send you service-related communications. To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type. If you have unsubscribed from any HERO communications, due to production schedules, you may receive communications already in production.
For questions or concerns, please contact us at email@example.com